Data protection

520bet Privacy Policy – Your Data Protected in Brazil

The 520bet takes your data privacy seriously. This Policy clearly and objectively describes what information we collect, how we use it, who we share it with, and what rights you hold as a data subject — all in compliance with the General Data Protection Law (LGPD), Law No. 13.709/2018.

Last updated: January 2026
SSL
256-bit encryption on all transactions
LGPD
Compliance with Brazilian data law
0
Data sold to third parties without consent
24h
PT-BR support for privacy inquiries

The pillars of our Privacy Policy

Before diving into the full document, here are the key points about how 520bet takes care of your data.

Transparent Data Collection

The 520bet only collects the data needed to create and maintain your account, process financial transactions, and meet applicable legal obligations. No information is collected without a clear, defined purpose.

Security with SSL Encryption

All data is transmitted with 256-bit SSL encryption. Sensitive information such as CPF, banking details, and passwords is stored with additional protection and is never exposed as plain text in our systems.

Your Rights Under the LGPD

As a data subject, you have the right to access, correct, delete, port, and withdraw consent for the use of your information at any time — directly through your account settings or by contacting 520bet.

Sharing Only When Necessary

The 520bet does not sell your data to third parties. Data is shared with partners — such as payment and game providers — only to the extent strictly necessary to deliver the services you have contracted.

Cookies & Preferences

We use cookies to improve your platform experience, personalize content, and analyze site performance. You can manage your cookie preferences in your browser settings at any time.

Direct Channel with the Data Protection Officer

The 520bet has a Data Protection Officer (DPO) available to answer questions, receive complaints, and handle requests related to the processing of your personal data.

Important notice: This Privacy Policy was written to be easy to understand — without unnecessary legal jargon. If you have any questions after reading it, our support team is available 24/7 in Brazilian Portuguese and can forward your request to our Data Protection Officer (DPO).

1Data Controller

The controller of your personal data, as defined by the General Data Protection Law (LGPD — Law No. 13.709/2018), is 520bet, responsible for the platform available at 520bet.biz and for all Sports Betting and online casino services provided through it.

For the purposes of this Policy, "personal data" means any information that identifies or may identify you as an individual — including your name, CPF, address, email, financial data, and platform usage history.

The Data Protection Officer (DPO) of 520bet can be reached by email contato@520bet.biz, with the subject line "Data Privacy". All data subject rights requests are handled as a priority by our compliance team.

2Data We Collect

2.1 Data provided directly by you

When you create an account, carry out transactions, or contact 520bet, we collect:

  • Identification data: full name, date of birth, CPF, RG or CNH;
  • Contact details: email address, mobile number, full residential address including ZIP code;
  • Financial data: Pix key, bank details (bank, branch, account number) for withdrawal processing, and credit or debit card information for deposits;
  • Verification documents (KYC): copies of a government-issued ID, proof of address, and a selfie with the document, required to complete the verification process before your first withdrawal;
  • Communication content: messages exchanged with 520bet via chat, email, or any other support channel.

2.2 Automatically collected data

While browsing the 520bet, we automatically collect:

  • Usage data: betting history, games accessed, amounts wagered, results, and gaming sessions;
  • Technical data: IP address, device type, operating system, browser, mobile device identifiers;
  • Approximate location data: inferred from the IP address for regulatory compliance and fraud prevention purposes;
  • Cookie and tracker data: as described in section 9 of this Policy.

2.3 Data from external sources

In some cases, 520bet may receive data about you from external sources, such as:

  • Identity verification and anti-fraud service providers;
  • Credit bureaus and public anti-money laundering databases, as required by Brazilian regulations;
  • Self-exclusion lists from betting platforms, checked prior to registration.

3How We Use Your Data

The 520bet uses the collected data exclusively for the following purposes:

Purpose Data used
Account creation and management Full name, CPF, email, date of birth, mobile number
Processing deposits and withdrawals Bank details, Pix key, card information, transaction history
Identity verification (KYC) Government-issued ID, proof of address, selfie
Customer support services Account data, betting history, previous communications
Fraud Prevention and Anti-Money Laundering IP, usage patterns, financial data, approximate location
Compliance with legal obligations CPF, financial details, identity documents
Platform improvement and personalization Usage history, game preferences, technical data
Marketing communications (with consent) Email, mobile number, stated preferences

The 520bet does not use your data for purposes beyond those described above without your prior and explicit consent.

4Legal Basis for Data Processing

All data processing carried out by 520bet has a defined legal basis under the LGPD:

  • Contract performance (art. 7, V, LGPD): the data processing required to create your account, handle transactions, provide support, and deliver Sports Betting and casino services is based on the performance of the contract accepted at the time of registration;
  • Compliance with a legal obligation (art. 7, II, LGPD): data such as CPF, identity documents, and financial transaction history are processed to meet applicable legal obligations, including anti-money laundering rules and betting market regulations in Brazil;
  • Legitimate interest (art. 7, IX, LGPD): technical and usage data are processed for security, fraud prevention, and platform improvement purposes, provided this does not override your fundamental rights and freedoms;
  • Consent (art. 7, I, LGPD): sending marketing communications by email or mobile is based on your express consent, which may be withdrawn at any time.

5Third-Party Data Sharing

The 520bet does not sell your personal data. Sharing with third parties only occurs in the following situations:

5.1 Payment providers

To process deposits via Pix, boleto bancário, credit card, PicPay, Mercado Pago, and TED bank transfers through banks such as Nubank, Itaú, Bradesco, and Banco do Brasil, we share with the respective providers only the minimum data required to complete the transaction (full name, CPF, and transaction amount). These partners have their own privacy policies and are contractually required to handle your data with the same level of security demanded by 520bet.

5.2 Game Providers

To make available titles from Pragmatic Play, Evolution Gaming, NetEnt, Hacksaw Gaming, Spribe, and other partners, minimal technical session data (anonymized player identifier, currency, and bet amount) is shared with these providers strictly for game operation purposes.

5.3 Identity verification and anti-fraud services

To meet KYC requirements and prevent fraud, we may share identification documents and data with providers specialized in identity verification. This sharing is legally required and is not optional.

5.4 Government and Regulatory Authorities

When required by law, court order, or applicable regulation, the 520bet provides data to the competent Brazilian authorities. In these cases, sharing does not require your consent and is mandatory by law.

All third parties with whom 520bet shares data are subject to data processing agreements that require the same level of protection described in this Policy, in compliance with the LGPD.

6International Data Transfers

Some of our technology partners and game providers operate servers outside Brazil. When your data is transferred to other countries, 520bet ensures that any such transfer takes place only to countries that offer an adequate level of data protection, or on the basis of standard contractual clauses that guarantee protection equivalent to that required by the LGPD.

No international data transfers occur for purposes beyond those described in this Policy. A 520bet maintains an up-to-date record of all international data transfers and makes this information available upon request to our DPO.

7Data Retention and Deletion

The 520bet retains your data for as long as necessary to fulfill the purposes described in this Policy, observing the following minimum retention periods required under Brazilian law:

  • Financial transaction data: minimum of 5 years after account closure, in accordance with tax and anti-money laundering requirements;
  • Identity verification data (KYC): minimum of 5 years after account closure;
  • Betting and gaming history: minimum of 3 years, which may be extended by regulatory requirement;
  • Support communications: minimum of 2 years from the date of last interaction;
  • Technical and cookies data: up to 12 months after collection, unless retention is required for security reasons.

Once mandatory retention periods have expired, your data is securely deleted or irreversibly anonymized. You may request the early deletion of your non-mandatory data directly through your account settings or via 520bet.

8Data Security

The 520bet adopts appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. Among the measures in place:

  • 256-bit SSL encryption across all communication between your device and 520bet;
  • Encrypted storage of sensitive data such as passwords, CPF, and banking information;
  • Strict access controls: only employees with a proven functional need have access to player data, and that access is regularly audited;
  • Continuous monitoring of the infrastructure for security incident detection and response;
  • Periodic penetration testing conducted by external information security specialists.

In the event of a security incident resulting in a data breach that poses a risk to data subjects, 520bet will notify the National Data Protection Authority (ANPD) and affected data subjects within the timeframes established by the LGPD.

Important: The 520bet never asks for your password by email, chat, or phone. If you receive any communication requesting your password or banking details on behalf of 520bet, treat it as a fraud attempt and notify us immediately.

9Cookies and Tracking Technologies

9.1 What are cookies

Cookies are small text files stored in your browser or device when you access the 520bet. They help the platform recognize your device on subsequent visits, keep your session active, and personalize your experience.

9.2 Types of cookies used

  • Essential cookies: required for the platform's core functionality — login, session security, bet slip. These cannot be disabled.
  • Performance and analytics cookies: collect anonymous data about how you use the platform to help us identify improvements. They do not store data that directly identifies you.
  • Functionality cookies: remember your preferences, such as language and display settings, to make your experience more convenient.
  • Marketing cookies (with consent only): used to display content relevant to your profile. Enabled only with your express consent.

9.3 How to manage cookies

You can manage, block, or delete cookies through your browser settings. Most modern browsers — Chrome, Firefox, Safari, Edge — offer detailed cookie controls. Blocking essential cookies may prevent certain platform features from functioning properly on 520bet.

10Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, the following rights regarding the processing carried out by 520bet:

Access

Request and receive a copy of all personal data that 520bet holds about you.

Correction

Request the correction of outdated, incomplete, or inaccurate information in your profile.

Deletion

Request the deletion of your data processed on the basis of consent, subject to mandatory legal retention periods.

Portability

Receive your data in a structured, interoperable format for transfer to another controller.

Withdrawal of Consent

Withdraw your consent for processing based on that legal basis (e.g., marketing), without affecting your access to essential services.

Data Sharing Information

Find out which third parties 520bet has shared your data with and for what purpose.

To exercise any of these rights, you can access your account settings directly on the 520bet or contact our DPO by email contato@520bet.biz with the subject line "LGPD Rights". We respond to all requests within 15 calendar days.

If you are not satisfied with our response, you have the right to file a complaint with the National Data Protection Authority (ANPD), as provided under art. 18 of the LGPD.

11Minors

The platform of 520bet is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. The registration process includes date-of-birth verification, and the KYC process confirms legal age before the first withdrawal is processed.

If we identify that an account was created by a minor, it will be closed immediately and all collected data will be deleted, except for any data required to fulfill legal obligations related to the event. Any existing account balance will be held for review in accordance with applicable law.

Please note: If you suspect that a minor has created an account on 520bet, please contact our support team immediately at contato@520bet.biz.

12Changes to this Privacy Policy

The 520bet may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. Material changes will be communicated to you at least 7 days in advance via your registered email or through a prominent notice on the platform before the effective date.

The date of the last update is always shown at the top of this Policy. Continued use of the platform after changes take effect constitutes acceptance of the updated version. If you do not agree with the changes, you may request account closure and withdrawal of your available balance before the effective date.

13Contact & Data Protection Officer (DPO)

For questions, exercise of rights, complaints, or any request related to this Privacy Policy, please contact 520bet:

DPO email: contato@520bet.biz — subject: "Data Privacy"
Live chat: available 24/7 directly on the 520bet platform
Response time: up to 15 calendar days for LGPD rights requests
Terms and Conditions: /terms-conditions
Responsible Gambling: /responsible-gaming
Frequently Asked Questions: /faq
Policy in effect since January 2026

This document was last updated in January 2026. For questions about platform usage rules, please refer to our Terms and Conditions. For questions about responsible gambling, visit Responsible Gaming.

What 520bet guarantees about your data

LGPD compliance is not just a legal obligation for 520bet — is part of the commitment to transparency that has guided the platform from the start.

Your data is never sold

The 520bet does not sell your personal information to third parties under any circumstances. Data is shared with partners solely for the operational purposes described in this Policy.

Marketing only with your permission

Promotional communications by email or mobile from 520bet are sent only with your express consent. You may unsubscribe at any time via any message you receive.

Purpose always defined

Each piece of data collected by 520bet has a clear, defined purpose before any data is collected. We do not gather information "just in case" — every registration field and every cookie has a specific, documented purpose.

Response within 15 days

Every request to exercise rights — access, correction, deletion, or portability — is handled by the team at 520bet within 15 calendar days of receipt.

Incidents reported to the ANPD

In the event of a security incident posing a real risk to data subjects, the 520bet notifies the ANPD and affected individuals within the timeframes established by the LGPD, with full transparency about what occurred.

DPO available and accessible

Our Data Protection Officer (DPO) is available to answer questions and handle requests. Getting in touch is easy: simply send an email with the subject line "Data Privacy".

Play with confidence

Your data protected, your experience guaranteed at 520bet

Free registration, minimum deposit of R$ 20.00 via Pix, and access to over 30 sports and 2,000 casino games — with the full protection of LGPD compliance and SSL encryption. Withdrawals in as little as 10 minutes, with 24/7 support in Brazilian Portuguese.

Português